Property & General

Contact Information

Reception: Dial 100 or 0167-22-5177

Address: 19-10 Kitanominecho, Furano, Hokkaido 076-0034

Website: nisade.com/accommodation/fenix-west

Internet

WiFi Network: FENIX + Room Number

Password: Fenix2020

Phone

The phone in your unit can dial the front desk, please dial 100. To connect to another room please dial the room extension number E.g room 201 dial 201.

Fenix Restaurant & Bar: Dial 120

Ski Shop (Rhythm): 0167-56-7744

Emergency Information

Police: 110

Fire & Ambulance: 119

NISADE Emergency: 070-4795-1090 (for emergency only, after the reception hours)

Taxi

Chuo Hire: 0120-414-818

Furano Taxi: 0167-22-5001

Facilities & Services

Fenix Restaurant & Bar
Rhythm Japan Rentals
Ski Locker
Laundry
Front Desk Service

Door Code

Upon check-in, you will be provided with a four digit code to enter the main doors. Please ensure all members of your party remember the code.

Balconies & Snowclearing

Balconies will be cleared depending upon snowfall by staff. Please do not attempt to clear snow as this may cause injury to persons below and/or damage property. If you are concerned and would like to request clearing please speak to our reception team.

Environmental

Planet Earth needs our help every day in every way. Fenix Furano has been designed for sustainable low-impact to the environment.

We ask guests to assist in the following ways:

Comply with garbage rules
Consider the environment when changing towels 3) Maintain moderate heat levels in rooms

Distance to Points of Interest

Place	Distance
Fenix Bar and Grill	Located within the hotel
Rhythm Japan Ski Rentals	Located within the hotel
Kitanomine Gondola	30m
Inaka Soba Tamaya	200m
Furano Kitanomine Restaurants	200m-500m
Seicomart Convenience Store	1 km
Furano Zone	4.3km
Furano Station	2.9 km
Furano Marche	2.4 km
Furano Information Center	3 km
Chitose International Airport	2 hrs
Sapporo City	2 hrs
Asahikawa City	1.5 hrs
Asahidake	1.5 hrs
Souunkyo	2.5 hrs
Niseko Ski Resorts	3.5 hrs

Guest Rental Items

Complimentary Rental Items

The following items are free to rent. Please note a ¥1,000 refundable deposit is required for each item borrowed. Items borrowed must be returned to Reception prior to checkout in the same condition to obtain the refundable bond.

Power Adaptors
Extension Cord
Snow Spikes
Umbrellas
Snow Sleds
Snowball Makers
Baby Bath Tub

Extra Services - make a special occasion or event during your stay even more special!

Flowers

Whether it is for a birthday, a proposal, an anniversary or just because, we are thrilled to be able to assist you in the cherished tradition of giving flowers.

Prices starting from ¥5,000 (* Requires advance notice)

Personalised Birthday Cakes

Nothing says "Happy Birthday" better than a cake!

Prices starting from ¥4,000 (* Requires advance notice)

Birthday Treats

We love making a fuss over our guests on their birthdays, so if we find out you’ll be celebrating your special day during your stay with us, expect to get a little treat from the team here at NISADE. If we’ve somehow missed someone’s special day, please let us know!

Proposals & Special Occasions

If you’d like a little help making a special occasion memorable, we’d love to help. Contact the Front Desk Team to brainstorm about ideas for making your event unforgettable, using our intricate local knowledge. In the past, we’ve enjoyed arranging romantic candlelit dinners, writing ‘Will You Marry Me?’ in the snow, and scattering rose petals throughout the room, so let us know how we can help you!