Property & General

Contact Information

Property contact: 0136-21-5811

Address: The Vale Niseko - Niseko Hirafu 1 Jo 4 Chome 3-17, Kutchan, Abuta district, Hokkaido

Website: nisade.com/accommodation/the-vale-niseko

Internet

WiFi Network: The Vale Niseko Wi-Fi

Password: powderrun

Restaurant WiFi Network: Vale Bar & Grill

Password: powderrun

Phone

To dial external line, please dial number directly.

Reception: Dial 800 from room or 0136-21-5811

Concierge: Dial 810 from room

Vale Bar & Grill : Dial 850 from room or 0136-21-2345

Emergency Information

Police: 110

Fire & Ambulance: 119

NISADE Emergency: (0) 090 6870 3301 (for emergency only, after the reception hours)

Facilities & Services

Vale Bar & Grill
Vale Snow Sports
The Vale Niseko Onsen
Swimming Pool (Heated in Winter)
Multi-lingual Reception
Concierge
Ski in / Ski out

All above facilities are located at Lobby Level (L)

Parking Area - Located opposite The Vale Niseko
Laundry facilities - Level 1
Ski Lockers - Level 1

Door Code

Upon check-in, you will be provided with a four digit code to enter the main doors. Please ensure all members of your party remember the code.

Environmental

Planet Earth needs our help every day in every way. The Vale Niseko has been designed for sustainable low-impact to the environment.

We ask guests to assist in the following ways:

Comply with garbage rules and separation
Consider the environment when changing towels
Maintain moderate heat levels in rooms

Distance to Points of Interest

Place	Distance
Vale Bar & Grill	Located within the hotel
The Vale Niseko Onsen	Located within the hotel
Ace Family Quad	50m (ski-in ski-out)
GoSnow Ski School	40m
Hirafu Restaurant and Bars	100m - 400m
Roketto Restaurant	150m
Seicomart Convenience Store & ATM	300m
Sapporo Drug Store Basic Groceries	400m
Lawoson Convenience Store & ATM	600m
Hirafu Welcome Centre / Ace Quad Centre 4	850m
Hirafu Gondola	1.2 km
Milk Kobo	6 km
Niseko Village Ski Resort	7 km
Niseko Hanazono Ski Resort	8 km
Niseko Annupuri Ski Resort	10 km
Furano Ski Resort	3.5 hrs
Supermarket (Lucky Grocery)	8 km
Chitose International Airport	2 hrs
Sapporo City	2 hrs

Guest Rental Items

The Vale Niseko offers rentals such as baby cot set, including bottle sanitizer and high chairs, for more information, please call Reception.

Complimentary Rental Items

The following items are free to rent. Items borrowed must be returned to Reception prior to checkout in the same condition to obtain the refundable bond. Please note a ¥1,000 amount will be charged to your credit card on file should items not be returned at checkout.

Power Adaptors
Extension Cords
Snow Spikes
Umbrellas
Snow Sleds
Snowball Makers
Baby Bath Tub

Extra Services - make a special occasion or event during your stay even more special!

Flowers

Whether it is for a birthday, a proposal, an anniversary or just because, we are thrilled to be able to assist you in the cherished tradition of giving flowers.

Prices starting from ¥5,000 (* Requires advance notice)

Personalised Birthday Cakes

Nothing says "Happy Birthday" better than a cake!

Prices starting from ¥4,000 (* Requires advance notice)

Birthday Treats

We love making a fuss over our guests on their birthdays, so if we find out you’ll be celebrating your special day during your stay with us, expect to get a little treat from the team here at NISADE. If we’ve somehow missed someone’s special day, please let us know!

Proposals & Special Occasions

If you’d like a little help making a special occasion memorable, we’d love to help. Contact the Reception Team to brainstorm about ideas for making your event unforgettable, using our intricate local knowledge. In the past, we’ve enjoyed arranging romantic candlelit dinners, writing ‘Will You Marry Me?’ in the snow, and scattering rose petals throughout the room, so let us know how we can help you!