Reception: Dial 100 or 0167-22-1510

Address: 14-15 Kitanominecho, Furano, Hokkaido 076-0034

Website: nisade.com/accommodation/fenix-west

WiFi Network:

Wifi Network : Fenix Furano West

Password : powderrun

The phone in your unit can dial the front desk, please dial 100. To connect to another room please dial the room extension number e.g room 201 dial 201.

Restaurant & Bar: Dial 120

Summit Ski School and Rental: 090-8036-9012

Police: 110

Fire & Ambulance: 119

NISADE Emergency: 070-4795-1090 (for emergency only, after the reception hours)

Chuo Hire: 0167-22-1510

Furano Taxi: 0167-22-5001

You can also speak to our front desk team for assistance.

• Ronin Coffee
• Summit Ski School & Guiding
• Ski lift shuttle service*
• Ski Lockers
• Laundry

*We will provide transport to the Furano Zone ski lifts when the Kitanomine Zone is not in operation in winter - and the Furano Zone is.

Upon check-in, you will be provided with a four digit code to enter the main doors. Please ensure all members of your party remember the code.

Balconies will be cleared depending upon snowfall by staff. Please do not attempt to clear snow as this may cause injury to persons below and/or damage property. If you are concerned please speak to our friendly reception team.

Planet Earth needs our help every day in every way. Fenix West has been designed for sustainable low-impact to the environment.

We ask guests to assist in the following ways:

1. Comply with garbage rules
2. Consider the environment when changing towels 3) Maintain moderate heat levels in rooms

Fenix West offers books and board games for your enjoyment. Gather and enjoy old favourites such as Scrabble, Pictionary, Monopoly and Uno.

The following items are free to rent. Please note a ¥1,000 refundable deposit is required for each item borrowed. Items borrowed must be returned to Reception prior to checkout in the same condition to obtain the refundable bond.

• Power Adaptors
• Extension Cord
• Snow Spikes
• Umbrellas
• Snow Sleds
• Snowball Makers
• Baby Bath Tub

Whether it is for a birthday, a proposal, an anniversary or just because, we are thrilled to be able to assist you in the cherished tradition of giving flowers.

Prices starting from ¥5,000 (* Requires advance notice)

Nothing says "Happy Birthday" better than a cake!

Prices starting from ¥4,000 (* Requires advance notice)

We love making a fuss over our guests on their birthdays, so if we find out you’ll be celebrating your special day during your stay with us, expect to get a little treat from the team here at NISADE. If we’ve somehow missed someone’s special day, please let us know!

If you’d like a little help making a special occasion memorable, we’d love to help. Contact the Front Desk Team to brainstorm about ideas for making your event unforgettable, using our intricate local knowledge. In the past, we’ve enjoyed arranging romantic candlelit dinners, writing ‘Will You Marry Me?’ in the snow, and scattering rose petals throughout the room, so let us know how we can help you!